Privacy Policy
How we collect, use, and protect your personal information
Last updated: May 19, 2025
1. Introduction
Refine Analysis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
We may collect information about you in various ways. The information we may collect includes:
2.1. Personal Data
Personally identifiable information, such as your name, email address, telephone number, and other similar contact information that you voluntarily provide when registering or using our services. We may also collect payment details when you subscribe to our paid services.
2.2. Usage Data
Information about how you use our application, such as the features you use, the time spent on the application, projects and tasks created, and other performance metrics.
2.3. Device Information
We collect information about the device you use to access our service, including the hardware model, operating system, unique device identifiers, and mobile network information.
2.4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and track information about your browsing activities on our application. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing your payments and subscriptions
- Sending you technical notices, updates, security alerts, and support messages
- Responding to your comments, questions, and requests
- Analyzing usage patterns to enhance user experience
- Personalizing content and features based on your preferences
- Preventing fraudulent activity and ensuring the security of your account
- Complying with legal obligations
4. Sharing Your Information
We may share the personal information we collect in the following situations:
4.1. With Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
4.2. Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3. Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4.4. With Your Consent
We may disclose your information with your permission. We may seek your consent for specific uses of your information, and you have the right to withdraw consent at any time.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete your personal information
- The right to rectification if your information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction, meaning you can request that we restrict the processing of your personal information
- The right to data portability, which allows you to request that we provide a copy of your personal information in a structured, commonly used, machine-readable format
- The right to withdraw consent at any time where we relied on your consent to process your personal information
8. Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
We will let you know via email and/or a prominent notice on our application, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:
Email: privacy@refineanalysis.com
Address: 123 Innovation Drive, Suite 400, San Francisco, CA 94103, United States
Phone: +1 (555) 123-4567